This title introduces the mission of the fire service and the support person’s role and responsibilities. Presented are best practices to maintain personal safety, health, and wellness when working in a support position. For the safety and understanding of personnel, fire dynamics, the fire tetra...

This title presents basic radio procedures, the process of taking calls, and receiving alarms including what information to collect from the caller or for the dispatch center. Also described are the different types of fire detection and alarm-initiating devices. Common communication procedures, e...

This title describes the types of personal protective equipment that may be used by the Fire Operation Support person working at the scene of a fire or other emergency incident. Reviewed are the components of the protective ensemble used by support personnel and firefighters, special situations t...

This title describes respiratory protection used by firefighters and discusses the levels of protection needed based on the type of scene operations. It also presents the different hazardous atmospheres and how to identify them. The components of the SCBA are also reviewed, support personnel may ...

This title presents the different types of fire extinguisher classifications and rating systems. Demonstrations include basic steps for operating different portable extinguishers types and extinguishing different types of fires. Also reviewed are the steps to inspect and maintain fire extinguishers.

This title presents an introduction to the Incident Command System, the roles within the system, and how ICS is used to manage an emergency scene. Also described are hazard control zones and what operations take place in them. Fire Operation Support personnel only operate in cold zones, non-hazar...

This title presents information on fire hose and common hose couplings. Also described are common hose appliances and hose tools used in firefighting operations. Demonstrations include skills that fire operation support personnel may perform, including creating common hose rolls, operating and pu...

This program discusses operations and skills support personnel may be tasked with including general guidelines for creating various hose loads and hose finishes. Also reviewed is how to use preconnected flat and minuteman loads, as well as demonstrations of two common hose lays, coupling and unco...

This title presents safety principles and practices of emergency scene lighting. Support personnel are often responsible for the setting up and use of lighting equipment, and for the operation of power supplies and power plants, deploying cords, using connectors, or resetting GFC devices. Also pr...

This title presents the various types of rope, including rating, construction, materials used, and uses in the fire service. Fire Operation Support personnel should know how to select the appropriate rope for the operation at hand. They also need to know how to tie different knots, hitches, and h...

This title presents various equipment maintenance, cleaning, and inspection procedures that Support personnel may perform. Demonstrations include the inspection and maintenance of fire hose, proper storage, and coupling inspection and replacement. Also demonstrated is the changing out of SCBA cyl...

This title presents various equipment maintenance, cleaning, and inspection procedures that Support personnel may perform. Demonstrations include hand tool and power tool inspection and maintenance for operational readiness, ground ladders inspections, and portable power plant maintenance. Also d...